Live dispatch assistance is available Monday to Friday from 7:00 am until 10:00 pm and Saturdays from 7:00 am to 10:00 pm including holidays. Wheelchair Accessible Transportation is available 7 days a week, including holidays, as long as the transportation has been arranged in advance with our office.
Contact us for all you wheelchair accessible transportation and non emergency patient transfer needs.
Toll Free 1 (800) 936-3040
FAX 1 (866) 204-3312
8111 Jane St, Unit 8 Concord Ontario L4K 4L7
Many citizens in greater Toronto area and neighboring cities are new to wheelchair accessible transportation services.
Here are some frequently asked question to help you better understand how our serves works.
If you do not find the question related to your situation, kindly call us or send us an email.
When is the best time to book Wheelchair accessible transportation?
We highly reccomend that trips must be book at least one day in advance. However, we do offer same day on demand service for thoes with special need. Same day service is available based on avaiablity.
Why is it important for us to know the size of the wheelchair?
This helps to ensure the appropriate vehicle is dispatched to accommodate the passenger in a wheelchair for a safe and comfortable ride.
How many passengers can travel in a van with the passenger in wheelchair?
There are always extra seats available for accompanying passenger. Most vans can take 1 passenger in a wheelchair and up to 2 or 3 additional walk on passengers. We do have accessible vehicles which can accommodate mulitiple wheelchairs and more then 4 ambulotoy passengers.
Why is it important for us to have pick up and destination details?
Pick up and destination details ensure there are no confusions for picking up the correct passenger from centres or locations that may have a number of wheelchair bookings. It also ensures the passenger doesn’t need to worry about providing any details if they are not able to it.
I do not know my return time, what can i do when i am finished with my appointment?
After you finish with your appointment simply call us at 416 834 5559 and we will send you a vehicle back for your return trip, estimated arrival time for your return trip vehicle is 20 to 30 minutes.
What Payment Method is available?
Payment methods are Cash or credit card, Only Visa and Master Card accepted
( American Express NOT ACCEPTED )
Can I per paid for the trips or pay on someone’s behalf?
Yes, you can always per pay for someone who is travelling and you will not be there to pay for the trip. we offer prepaid method for lots of clients.
How It Works
We Pick You Up Anywhere
GTA Accessible Transportation will pick up any where in Greater Toronto Area. Please remember to book your trip at least one day in advance. Same day service is offer based on availablity.
Choose Your Service
We offer several transportation service such as Door to door, Room to Room and Hand to Hand Service.
Flat Rate Fees
Our Rates are based on distance. You will never be charged extra because of traffic delay, weather and slow traffic caused by construction in the GTA.
Return Trip Option
Most of our clients going to medical appointments do not know the time of their return trip. We offer WILL CALL FOR RETURN SERVICE for such clients, They can simly call us once thier appointment is finished and, we will send them an accessible vehicle with in 20 to 30 minutes.