Many citizens in greater Toronto area and neighboring cities are new to wheelchair accessible taxi transportation services.
Here are some frequently asked questions and their answers to help you better understand how our services work.
If you do not find the question related to your situation, kindly call us or send us an email at email@example.com
How to book a wheelchair accessible vehicle for a passenger in a wheelchair?
When requesting a wheelchair accessible vehicle (WAV) for someone in a wheelchair or mobility challenges here are few several ways to make your booking:
By calling us at 416 834 5559 (Toronto and GTA)
Calling from out of town 1 800 936 3040 (Toll Free)
By Fax at 1 866 204 3312
By Email at firstname.lastname@example.org
When is the best time to book Wheelchair accessible transportation?
Why is it important for us to know the size of the wheelchair?
This helps to ensure the appropriate vehicle is dispatched to accommodate the passenger in a wheelchair for a safe and comfortable ride.
Many Passengers are using wheelchairs which are larger than an average sized wheelchair. At GTA Accessible Transportation we offer full size accessible vehicles for large size chairs or multiple wheelchairs.
How many passengers can travel in a van with the passenger in wheelchair?
There are always extra seats available for accompanying passenger. Most vans can take 1 passenger in a wheelchair and up to 2 or 3 additional walk on passengers. We do have accessible vehicles which can accommodate mulitiple wheelchairs and more then 4 ambulotoy passengers.
Why is it important for us to have pick up and destination details?
I do not know my return time, what can i do when i am finished with my appointment?
What Payment Method is available?
Payment methods are Cash, credit card and pre-paid (pay for someone else)
( American Express NOT ACCEPTED )
Can I pre pay for the trips or pay on someone’s behalf?
Yes, you can always pre pay for someone who is travelling and you will not be there to pay for the trip. We offer prepaid method for lots of clients. Pre paid payments can be made with credit cards.